Welcome to 
Remote Technical Support, Diagnostics & Video Troubleshooting Across All Provinces
For cafés and commercial establishments operating outside immediate metropolitan zones or requiring instant operational guidance, United Biraj Enterprises offers dedicated Remote Maintenance Services.
Through direct video consultations, telemetry review, and step-by-step guidance, our senior espresso machine engineers help your staff diagnose issues, calibrate grinders, resolve error codes, and perform routine maintenance safely.
- Instant live video diagnostic assistance with master coffee engineers
- Grinder calibration, burr alignment, and extraction dial-in support
- Step-by-step guidance for daily backflushing, descaling, and cleaning protocols
- Quick dispatch of identified spare parts anywhere across Nepal
How Remote Support Works
Convenient, immediate technical guidance connected directly to your barista station.
Live Video Consultation
Connect via WhatsApp or video call to visually inspect machine behavior, pressure gauges, and error codes.
Guided Resolution & Parts Dispatch
Real-time guidance to fix minor issues immediately, or instant dispatch of replacement parts if hardware is faulty.
Distance is no longer a barrier to keeping your commercial coffee machines running at peak performance.
Remote Support Desk
Our remote specialists support baristas and business owners across all 7 provinces of Nepal, ensuring high-standard specialty coffee extraction everywhere.